📜 Terms of Service

Our Terms

By using Conference Arena, you agree to these terms. Please read them carefully as they form a binding legal agreement between you and Conference Arena.

Last Updated: October 13, 2026 Est. Reading Time: 15 min

Welcome to Conference Arena. These Terms of Service ("Terms") govern your access to and use of the Conference Arena website, platform, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

Conference Arena is operated by Conference Arena Ltd. ("Conference Arena," "we," "us," or "our"). We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the Service after such changes constitutes your acceptance of the updated Terms.

IMPORTANT NOTICE: PLEASE READ THROUGH THESE TERMS CAREFULLY. The following document (these "Terms of Use") describes the terms under which Conference Arena ("Conference Arena") offers each individual or entity (hereinafter, "Customer") access to its Services through the SaaS Solution.

By accessing the SaaS Solution or any content found on the SaaS Solution, Customer agrees to comply with and to be bound by the Terms of Use, including the policies and guidelines linked (by way of the provided URLs) from these Terms of Use. If Customer does not understand or agree with these Terms of Use, please do not use the SaaS Solution or the Services.

These Terms of Use are incorporated by reference into each Order Form executed by Customer and Conference Arena. Conference Arena may amend these Terms of Use at any time in its sole discretion, effective upon posting the amended Terms of Use at the domain or subdomains of https://www.conference.fyi where the prior version of the Terms of Use was posted, or by communicating these changes through any written contact method Conference Arena has established with Customer.

IMPORTANT NOTICE: PLEASE READ THROUGH THESE TERMS CAREFULLY. The following document (these "Terms and Conditions" or "Terms") describes the terms under which Conference Arena ("Conference Arena") offers each individual or entity (hereinafter, "you" or "Customer" or "Company") access to the designated Beta Program (defined below) through a website owned or controlled by Conference Arena (a "Site"). By accessing the Site or any content found on the Site, you agree to comply with and to be bound by these Terms. If you do not understand or agree with these Terms, please do not use the Site or the Services. These Terms supplement the terms and conditions contained in your Conference Arena service agreement, with these Terms controlling as to any Beta Product offered through the Program. Written descriptions of a Beta Product will be provided in marketing, reference and/or training documents Conference Arena makes available to Program participants.

  1. General. (a) Conference Arena may offer your Company the opportunity to access a new release, product, or feature (collectively, along with any associated services, the "Beta Product") of Conference Arena's services for a trial period or prior to its general release, pursuant to a trial or beta program (collectively, "Program"). Conference Arena hereby grants Company a revocable, unassignable, non-sublicensable, limited license to access and use the Beta Product. Company shall not enter any personal information into Products offered under a Program or otherwise enter any information that would be subject to data privacy laws. Conference Arena retains all ownership and rights to the Beta Product, and Company acknowledges that the Beta Product constitutes the confidential information of Conference Arena.
  2. (b) Conference Arena reserves the right to modify, suspend or cancel the Program and/or revoke access to the Program and any Beta Product, in whole or in part, at any time in its sole discretion without notice or liability.
  3. (c) You acknowledge that participation in the Program does not guarantee that any features, functionality, or the Beta Product itself will be made available as part of any generally available Conference Arena product or service, or that any future release will include the same features or functionality as the Beta Product.
  4. (d) You hereby acknowledge and agree that no service level commitments, warranties, or remedies, shall apply to the Beta Product, notwithstanding any provision to the contrary in any other agreement between the parties. In the event that you have a separate agreement with Conference Arena, this Agreement supplements the terms and conditions contained therein, with the terms in this Agreement controlling as to the Program and the Beta Product. Written descriptions of the Beta Product will be provided in marketing, reference and/or training documents Conference Arena makes available to participants.
  5. Feedback. Your suggestions, comments, and feedback shared in the Program ("Feedback") are the confidential information and exclusive property of Conference Arena, and Conference Arena will retain all ownership rights, title, and interest to the Feedback.
  6. Confidentiality. You shall keep confidential all information about the Program and each Beta Product.
  7. Compliance with Laws. You shall use the Beta Product in compliance with all applicable laws, regulations, and governmental requirements, including those relating to data protection, privacy, and the conduct of live events. You are solely responsible for ensuring that your use of the Beta Product in connection with live events does not violate any such laws or regulations.
  8. Your Indemnity Obligations. You shall indemnify, defend, and hold harmless Conference Arena and its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of the Beta Product in connection with real events or your misuse of the Beta Product, and (b) any third-party claim arising from such use, except to the extent such claim is caused by Conference Arena's gross negligence or willful misconduct.
  9. DISCLAIMERS; LIMITATION OF LIABILITY. IN CONSIDERATION FOR YOUR ACCESS TO THE PROGRAM, YOU ASSUME THE RISK AS TO THE QUALITY AND PERFORMANCE OF THE BETA PRODUCT AND ACCEPT EACH BETA PRODUCT AS-IS. ADDITIONALLY, ALL WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THOSE CONCERNING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ACCURACY OR USE ARE HEREBY DISCLAIMED. CONFERENCE ARENA DOES NOT WARRANT OR GUARANTEE THAT ANY BETA PRODUCT (OR THE SUPPORT PROVIDED HEREUNDER) WILL SATISFY YOUR REQUIREMENTS, OR THAT THE OPERATION OF SUCH WILL BE UNINTERRUPTED OR ERROR FREE. YOU ACCEPT EACH BETA PRODUCT AS-IS, IN THE FORM PROVIDED, AND EXPRESSLY WAIVE ANY RIGHT TO ANY AND ALL REFUNDS, DAMAGES (WHETHER DIRECT, INDIRECT OR OTHERWISE), OR OTHER COMPENSATION FROM CONFERENCE ARENA.

Last Updated: January 20, 2026

IMPORTANT NOTICE: PLEASE READ THROUGH THESE TERMS CAREFULLY. The following document (these "Terms of Use") describes the terms under which Conference Arena ("Conference Arena") offers each individual or entity (hereinafter, "Customer") access to its Services through the SaaS Solution.

By accessing the SaaS Solution or any content found on the SaaS Solution, Customer agrees to comply with and to be bound by the Terms of Use, including the policies and guidelines linked (by way of the provided URLs) from these Terms of Use. If Customer does not understand or agree with these Terms of Use, please do not use the SaaS Solution or the Services.

These Terms of Use are incorporated by reference into each Order Form executed by Customer and Conference Arena. Conference Arena may amend these Terms of Use at any time in its sole discretion, effective upon posting the amended Terms of Use at the domain or subdomains of https://www.conference.fyi where the prior version of the Terms of Use was posted, or by communicating these changes through any written contact method Conference Arena has established with Customer.

  1. Agreement means collectively these Terms of Use, Order Forms, and all other attachments and exhibits referenced hereto.
  2. AI Features means tools, services, or functionalities within the SaaS Solution that utilize artificial intelligence—including, but not limited to, generative artificial intelligence and large language models (or LLMs)—to process Inputs and generate Outputs or to perform decision-making, automation, or other actions based on user inputs or contextual data.
  3. AI Provider means any entity, including third-party entities, that supplies artificial intelligence technologies, features, or solutions integrated into Conference Arena's products or services. This includes, but is not limited to, vendors whose solutions are based on rule-based systems, decision trees, statistical models, classical machine learning techniques, large language models (or LLMs), deep learning, or other advanced artificial intelligence technologies.
  4. Confidential Information means any information, regardless of form, proprietary to or maintained in confidence by either Party, including, without limitation, any Customer Data, information, technical data or know-how relating to discoveries, ideas, inventions, software, designs, specifications, processes, systems, diagrams, research, development, business plans, strategies or opportunities, and information related to finances, costs, prices, suppliers, vendors, customers and employees which is disclosed by a Party or on its behalf whether directly or indirectly, orally, visually, or in writing, to the other Party or any of its employees or agents. The terms and conditions of this Agreement and any order for Conference Arena products or services will be deemed the Confidential Information of both Conference Arena and Customer.
  5. Customer Data means any materials, information, data, code, content, and other information that Customer, or its employees or agents, collect (or which Conference Arena collects on behalf of Customer from event attendees or others) or transmit to Conference Arena via a SaaS Solution, or via another medium for the purpose of display or transmission via the Services. For the avoidance of doubt, Customer Data includes Input and Output.
  6. Conference Arena Content means the information, documents, software, products and services contained or made available to Customer in the course of using a SaaS Solution.
  7. Developed Materials is defined in Section 4.2.2.
  8. Documentation means the user instructions, release notes, manuals and online help files regarding the use of a SaaS Solution in the form generally made available by Conference Arena, as updated by Conference Arena from time to time.
  9. Effective Date means the date the applicable Order Form is executed by both Parties.
  10. Input means Customer Data provided by Customer as an input for an AI Feature.
  11. Order Form means a document, including SOWs, executed by the Parties, which incorporates by reference the Terms of Use, and describes order-specific information, such as description of Service ordered, Usage Metrics, fees, and milestones.
  12. Output means results such as text, audio, images, code, or other content from the use or application of an AI Feature.
  13. Products means collectively the SaaS Solutions and other software programs (including any associated materials or intellectual property, as well as any updates, improvements, modifications, or changes, and Documentation), Conference Arena Content, Developed Materials and all toolkits and any other programs provided by Conference Arena hereunder, training materials, tutorials and related documentation provided by Conference Arena in connection with the performance of Services.
  14. Professional Services means data conversion, data mapping, implementation, site planning, configuration, integration and deployment of the SaaS Solution, training, project management and other consulting services.
  15. Protected Information means: (i) passport numbers or other government issued id numbers, date of birth and/or gender, except solely to the extent required by applicable regulations of the relevant government regulatory body; (ii) health or medical information (other than dietary preferences or medical contact information); (iii) financial account information (other than payment information entered securely using Conference Arena's online payments module); or (iv) other information that a reasonable person would recognize as being highly sensitive (but excluding, for avoidance of doubt, contact information such as name, title, company name, mailing address, email address, and phone number).
  16. SaaS Solution means a software as a service and other software services identified in the Order Form and associated Support Services and updates thereto, including the AI Features. For the avoidance of doubt, updates may include (i) subsequent releases, excluding Developed Materials, and (ii) bug fixes, patches, error corrections, minor and major releases, non-new platform changes, or modifications or revisions that enhance existing performance, but updates exclude new products, modules or functionality for which Conference Arena generally charges a separate fee (which are and will remain the sole and exclusive property of Conference Arena). For the avoidance of doubt, other than with respect to Support Services, service level, uptime, or availability commitments, the "SaaS Solution" includes any evaluation use thereof (e.g. access to or use by a prospective customer for evaluation, demonstration, pilot, proof-of-concept, sandbox, or trial purposes, whether paid or unpaid) and any beta version (e.g. Conference Arena features, products, modules, or functionality identified by Conference Arena as alpha, beta, pilot, limited release, preview, or otherwise pre-release, and made available for testing or evaluation purposes).
  17. Sanctioned Country means, at any time, any country, region, or territory which is itself the subject or target of any comprehensive Sanctions by any Sanctions Authority.
  18. Sanctioned Person means any person that is (i) listed on any Sanctions-related list issued by any Sanctions Authority; (ii) operating, resident, or located in, or organized under the laws of, a Sanctioned Country; (iii) owned or controlled by, or acting on behalf of, any such person or persons described in the foregoing clauses (i) or (ii); or (iv) otherwise a subject or target of any Sanctions.
  19. Sanctions means economic or financial sanctions or trade embargoes imposed, administered, or enforced from time to time by any Sanctions Authority.
  20. Sanctions Authorities means any of (a) the U.S. government, including the Office of Foreign Assets Control of the U.S. Department of the Treasury, the U.S. Department of Commerce, and the U.S. Department of State, including those administered by the Office of Foreign Assets Control of the U.S. Department of the Treasury or the U.S. Department of State or (b) the United Nations Security Council, the European Union, any EU Member State, HM's Treasury of the United Kingdom, Canada or Australia.
  21. Services means collectively SaaS Solutions and Professional Services.
  22. SOW means one or more work orders, work authorizations or statements of work that describe the Professional Services for Customer and mutually executed by the Parties.
  23. Subscription Term means the period during which Customer is authorized to use a SaaS Solution pursuant to an Order Form.
  24. Support Services is defined in Section 6.1.
  25. Usage Metrics means the limitation on the usage of a SaaS Solution as designated and/or defined in the applicable Order Form by a term such as the number of users or properties, reports and the like.
  26. Viruses shall mean any programs, subroutines, code, instructions, data or functions, (including but not limited to viruses, worms, date bombs, time bombs, shut-down devices, keys, authorization codes, or passwords allowing Conference Arena access), the purpose of which is expressly intending to result in damaging, interrupting, interfering with or hindering the operation of any software or data on Customer's equipment configuration, or any other equipment or system with which the equipment configuration or SaaS Solutions are capable of communicating.

4.1 Purpose. These Terms of Use establish the general terms and conditions for Conference Arena's (on behalf of itself and its wholly owned subsidiaries) provision of the Services to Customer and its affiliates identified on the applicable Order Form. Additional terms for the subscription or use of a specific Service are in the applicable exhibits (each a "Product Exhibit") available at www.conference.fyi/product-exhibits. Each Product Exhibit is only applicable to the Service identified on that Product Exhibit.

4.2 Additional Order Forms. During the Term, Customer may subscribe to or purchase additional Services or otherwise expand the scope of Services granted under an Order Form, upon mutual agreement and execution of a new Order Form specifying details of the foregoing.

4.3 Order of Precedence. The terms and conditions of these Terms of Use control to the extent any terms and conditions of these Terms of Use conflict with the terms and conditions of an Order Form or any Product Exhibit, except where the Order Form or Product Exhibit specifically states the intent to supersede a specific portion of these Terms of Use.

4.4 SaaS Solutions.

  1. Subscription Right. Subject to the provisions of this Agreement, Conference Arena hereby grants Customer for the Subscription Term, a non transferable, non exclusive and revocable subscription right, without the right to grant sublicenses, to access and use the SaaS Solutions solely for the internal business purposes of Customer. Customer acknowledges that Conference Arena has no delivery obligation and will not ship copies of the Products to Customer as part of the SaaS Solutions. Customer agrees that it does not acquire under the Agreement any license to use the Products in excess of the scope and/or duration of the SaaS Solutions. Except for the foregoing subscription right, no other rights in the Service are granted hereunder, and the Service is and will remain the sole and exclusive property of Conference Arena and its licensors, if any, whether the Service is separate or integrated with any other products, services or deliverables.
  2. Subscription Tiers and Usage Metrics. Conference Arena may offer varying subscription tiers and bundles for its Services. Customer understands that the functionality of the Services may vary according to the applicable subscription tier as well as the Usage Metrics designated in the applicable Order Form(s). The Documentation will outline the functionality available in each subscription tier. Usage Metrics provided in the initial Order Form represent minimum amounts that Customer has committed to for the Term. There will be no fee adjustments or refunds for any decrease in usage or Usage Metrics during the Term. Conference Arena reserves the right to modify or update subscription tiers in its sole discretion from time to time. Any such modification or update will not alter or change Customer's active subscription tier, but it may go into effect in a subsequent Term.
  3. Changes and Environment. Access to a SaaS Solution is limited to the version in Conference Arena's production environment, accessed via the Internet by use of a Conference Arena-approved Customer-provided browser. Conference Arena regularly updates the SaaS Solutions and reserves the right to add and/or substitute functionally equivalent products or features in the event of product unavailability, end-of-life, or changes to software requirements. SaaS Solutions will be hosted on a server that is maintained by Conference Arena or its designated third-party supplier or data center. Customer is solely responsible for obtaining and maintaining at its own expense, all equipment needed to access the SaaS Solutions, including but not limited to Internet access and adequate bandwidth.
  4. User IDs. Conference Arena shall assign Customer one or more user IDs and passwords that will enable Customer to access a SaaS Solution. Customer shall take reasonable precautions to protect against theft, loss or fraudulent use of these IDs and passwords. Each user ID is unique to the assigned individual and may not be shared with others, including other personnel of Customer.
  5. AI Features. Conference Arena's AI Features are tools that leverage artificial intelligence to enhance the SaaS Solution. Customer may choose to enable or disable these features at any time. When using AI Features, Customer is responsible for Inputs and Outputs. By submitting an Input to Conference Arena's AI Features, Customer grants to Conference Arena and its affiliates, and to any AI Provider engaged by Conference Arena, a non-exclusive, worldwide, royalty-free, fully paid, sublicensable license to use, process, transmit, and store such Input as necessary to provide, operate, maintain, and improve the AI Features and related services, subject to Conference Arena's Privacy Policy with respect to any personal information included in the Input. Customer represents and warrants that it has all rights necessary to grant this license for the stated purposes. Customer retains all ownership rights in its Input, except for the limited license granted herein. Customer agrees that Output may not be unique, may contain errors, or may not be suitable for all purposes. Customers must use AI Features in compliance with applicable laws and policies by Conference Arena and AI Providers.

4.5 Professional Services.

  1. Scope. Conference Arena shall perform the Professional Services described in the applicable SOW. Either Party may propose a change order to add to, reduce or change the work ordered in the SOW. Each change order must specify the changes to the Professional Services or deliverables, and the effect on the time of performance and on the fees owed to Conference Arena. A change order is not binding until executed by both Parties.
  2. Developed Materials. If agreed in a SOW, Conference Arena may develop modifications to Products or Conference Arena Content ("Developed Materials"). Conference Arena hereby grants Customer, subject to timely payment of applicable fees and charges, and subject to the restrictions in this Agreement, a personal, nonexclusive, non-transferable, revocable subscription for the Subscription Term to use the Developed Materials solely in connection with its use of the SaaS Solutions. Except for the foregoing subscription, no other right in the Developed Materials is granted and the Developed Materials are and will remain the sole and exclusive property of Conference Arena. For the avoidance of doubt and as set forth in Section 9.1, as between Customer and Conference Arena, Customer owns all rights, title and interest in and to all Customer Data even if a part of the Developed Materials. Unless specified in an SOW, Conference Arena does not provide updates or reintegration work required to make Developed Materials compatible with future versions or releases of a SaaS Solution.
  3. Third Party Integration. Professional Services may include providing configurable integrations with various third-party applications ("Connector" or "Connectors"). Conference Arena hereby grants Customer, subject to timely payment of applicable fees and charges, and subject to the restrictions in this Agreement, a personal, nonexclusive, non-transferable and revocable license for the Subscription Term to use the Connector or Connectors solely in connection with its use of the SaaS Solutions. Except for the foregoing license, no other right in the Connector or Connectors is granted, and the Connector or Connectors are and will remain the sole and exclusive property of Conference Arena. Configuration, integration, or and use of any Connector or Connectors Conference Arena Connector depends upon (a) Customer's maintaining an active license and login credentials for the third-party application, and (b) the continuing compatibility and stability of the third party's application programming interface. Customer understands and agrees (i) except at the point of transmission, Conference Arena does not control, and cannot guarantee, the performance or the accuracy, completeness or quality of any data in the Connector and (ii) Conference Arena is not liable for the quality of any third-party data, or any misconfiguration, data corruption or data loss resulting from the use of Connectors or other such integrations after the point of transmission by Conference Arena.

3.1 General. Customer will pay the fees specified in the applicable Order Form within 30 days after the invoice date. All payments must be by check, wire or ACH unless the Parties agree otherwise in writing. Except where prohibited by law, payments permitted by Conference Arena via credit or debit card may be subject to additional processing fees per the requirements of the credit card issuer, merchant acquiring bank, or other entity involved in the processing of payments. The exact fee will be specified to Customer at the time of the relevant transaction and may be paid either to Conference Arena or its payment services provider; Customer hereby consents to such charge being made against the credit or debit card provided by Customer. Conference Arena may impose a special handling charge of 3-5% if Customer requires Conference Arena to comply with special invoicing requirements (such as EDI, third party systems such as Ariba, or other dedicated invoicing systems). If Customer does not pay the fees or other charges when they are due, then a finance charge of two percent (2%) per month or the maximum rate allowed by law will be assessed.

3.2 Currency and Taxes. Fees are in the currency designated in the applicable Order Form (if not specified then USD by default) and excludes all applicable taxes. Customer is responsible for payment of all applicable sales, use, value added or similar taxes (excluding those on Conference Arena's net income) imposed by a federal, state, provincial, local or other government entity relating to the provision of the Services.

3.3 Disputed Fees. Customer may reasonably and in good faith dispute an invoiced amount within thirty (30) days after the invoice date, provided that Customer shall promptly pay the undisputed portion of the invoice pursuant to Section 3.1 and may only withhold payment of the disputed portion until the dispute is resolved. The Parties shall negotiate in good faith to resolve any payment dispute within forty-five (45) days.

3.4 Failure to Pay. Failure to make timely payments is a material breach of this Agreement and Conference Arena may suspend its performance obligations in accordance with the provisions of Section 13.4. Customer shall reimburse Conference Arena for expenses incurred, including interest and reasonable attorney fees, in collecting amounts due under this Agreement that are not under good faith dispute by Customer. Amounts paid or payable for SaaS Solutions are not contingent upon the performance of any Professional Services. Customer agrees that its subscriptions hereunder are neither contingent on the delivery of any future functionality or features nor dependent on any oral or written comments made by Conference Arena regarding future functionality or features.

3.5 Overage Fees. If Customer exceeds the Usage Metrics, Customer shall pay as specified in the applicable Order Form, or if not specified using the then-current rates for the applicable SaaS Solution.

3.6 Travel and Lodging Expenses. If Customer requests onsite services from Conference Arena, it shall pay Conference Arena's reasonable travel and lodging expenses at actual cost within 30 days after the invoice date.

3.7 Fee Adjustment. The recurring fees are fixed for the initial Subscription Term of the applicable Order Form. Thereafter, Conference Arena may increase these fees for future periods, provided that no annual increase will exceed ten percent (10%) for each year of the Initial Subscription Term. Notwithstanding anything contained herein to the contrary, Professional Services fees are not subject to this Section 3.7.

5.1 Acceptable Use. Conference Arena does not monitor or police the content of communications or Customer Data transmitted through the SaaS Solutions, and Conference Arena is not responsible for the content of these communications or transmissions. Customer shall use a SaaS Solution exclusively for authorized and legal purposes, consistent with all applicable laws and regulations and Conference Arena's Privacy Policy located at https://www.conference.fyi/privacy.

5.2 Restrictions. Customer shall not:

  1. license, sublicense, sell, resell, transfer, rent, lease, assign (except as provided in Section 14.6 (Assignment)), distribute, disclose, or otherwise commercially exploit (whether through disproportionate use, usage beyond commercially reasonable limits or otherwise) or make available to any third party the Products or Services;
  2. copy, record, extract, scrape, modify or make derivative works based upon the Products or Services;
  3. "frame" or "mirror" the Products or Services on any other server or device;
  4. access the Products or Services for any benchmarking or competitive purposes or use the Services for application service provider, timesharing or service bureau purposes, or any purpose other than its own internal use;
  5. decompile, disassemble, reverse engineer or attempt to discover any source code or underlying ideas or algorithms of the Products or Services, which, for the avoidance of doubt, includes activity with respect to the AI Features such as prompt injection attacks, adversarial inputs, jailbreak attempts, or any technique intended to bypass security controls, content safeguards, or model behavior constraints of the AI Features;
  6. remove, obscure or modify a copyright or other proprietary rights notice in the Product Service;
  7. use the Product or Service to send or store infringing, obscene, threatening, libelous, or otherwise unlawful material, including material that violates third party privacy rights;
  8. use the Product or Service to create, use, send, store, or run material containing software viruses, worms, Trojan horses or otherwise engage in any malicious act or disrupt the security, integrity or operation of the Products or Services;
  9. attempt to gain or permit unauthorized access to the Products or Services, any component thereof, or related systems or networks, including but not limited to conducting any penetration testing, denial of service attacks, or similar efforts; or performing any intrusive or non-intrusive scans;
  10. take any action that imposes an unreasonable or disproportionately large load on our websites, software, systems (including any networks and servers used to provide any of the SaaS Solutions) operated by us or on our behalf or the SaaS Solutions;
  11. use the Products or Services other than in compliance with all applicable laws and regulations;
  12. permit access to Products or Services to any competitors of Conference Arena, and any such access by third parties is unauthorized; or
  13. permit or assist any other party (including any user) to do any of the foregoing.

5.3 No Spamming or Unsolicited Commercial Email. Customer will not use the Services for illegal activities or junk mail, chain letters, pyramid schemes, phishing, "spam" or other unsolicited emails to any person who has not given specific permission to be included in such a process. Without limiting the generality of the foregoing, Customer is required to comply with all applicable anti-spam laws. All email messages sent from Conference Arena, including invitations, reminders and confirmations, must include Customer's identity as the sender, contain a valid physical posting address, an "unsubscribe" link that allows subscribers to remove themselves from Customer's email messages, notice that the message is an advertisement or solicitation, and otherwise comply in all other respects with applicable law. Customer will actively manage, and process unsubscribe requests received by it directly as soon as reasonably practicable and no later than five (5) days after submission and update its email lists and address books to reflect the unsubscribe requests. Conference Arena reserves the right to immediately suspend or terminate Customer's access to the Services in the event of Customer's violation of this Section 5.3. Customer is still responsible for full payment of its Order Form even if its access to the Services is terminated in accordance with this Section 5.3.

5.4 Breach by Authorized User. Any failure by an authorized user to comply with this Agreement is deemed to be a breach by Customer, and Conference Arena shall not be liable for any damages incurred by Customer or any third party resulting from such breach. Customer shall immediately take all necessary steps, including providing notice to Conference Arena, to effect the termination of an access ID for any authorized user if there is any compromise in the security of that access ID or if unauthorized use is suspected or has occurred.

5.5 Server Location. Customer acknowledges that Conference Arena has servers located in various regions and that the SaaS Solutions are not intended to be used by Customer or third parties in any country which requires an individual's personal data to remain on servers located in that country. Customer represents and warrants that it will use the Service in compliance with all such applicable data privacy localization requirements.

5.6 No Protected Information. Customer acknowledges and agrees that use of the Services does not require Customer to provide any Protected Information to or through the SaaS Solutions and Conference Arena shall have no liability to Customer or its representatives, users or any other party related to any Protected Information. Customer shall not (and shall ensure that its representatives and users do not) upload, provide or submit any Protected Information to the SaaS Solutions. Conference Arena may upon notice suspend all or portion of Customer's or its users' access to the SaaS Solutions if Conference Arena has a good faith belief that Customer or its users has breached the restrictions in this Section.

5.7 Third Party Content. Third party data, content, materials or software ("Third Party Content") published on the Conference Arena website or otherwise made available through a SaaS Solution may be subject to third party licenses, and these licenses may be altered or revoked at any time by the applicable third party licensor, and that, provided there is no material reduction of functionality in the Conference Arena System, removal or alteration of Third Party Content shall not constitute a material breach of this Agreement or any Order Form.

9.1 Conference Arena's Intellectual Property Rights. As between Conference Arena and Customer, all rights, title, and interest in and to all intellectual property rights in the Products, Services, and Developed Materials (including all components, derivatives, modifications and enhancements) are and will be owned exclusively by Conference Arena. This Agreement is not a sale and does not convey to Customer any rights of ownership in or related to the Products, Services, or Developed Materials. All rights not expressly granted are reserved by Conference Arena.

9.2 Customer Data. As between Customer and Conference Arena, Customer owns all rights, title and interest in and to all Customer Data. Customer has sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership of and right to use all Customer Data. Customer hereby grants to Conference Arena during the Subscription Term a royalty-free, fully-paid, non-exclusive, non-transferable, sub-licensable, worldwide right to use and process Customer Data solely for the purpose of providing to Customer the Products and Services.

10.1 Obligations. The receiving Party shall not disclose or use any Confidential Information of the disclosing Party for any purpose outside the scope of this Agreement, except with the disclosing Party's prior written permission. Each Party shall protect the confidentiality of the Confidential Information of the other Party in the same manner that it protects the confidentiality of its own proprietary and confidential information of like kind (but in no event using less than reasonable care).

10.2 Remedies. The disclosing Party has the right, in addition to any other remedies available to it, to seek injunctive relief to enjoin any actual or threatened breach of this Section.

10.3 Exceptions. The receiving Party will not be obligated under this Section for any information that: (i) is or becomes generally known to the public without breach of any obligation owed to the disclosing Party; (ii) was known to the receiving Party prior to its disclosure by the disclosing Party; (iii) was independently developed by the receiving Party without use of or reference to any Confidential Information; or (iv) is received from a third party without restriction.

If you have any questions about these Terms, please contact us: